1. Who We Are

Loryxen Shoes is the trading name used to operate loryxenshoes.com. In this policy, “Loryxen Shoes,” “we,” “us,” and “our” refer to the operator of this online store.

2. Information We Collect

Depending on how you use the store, we may collect:

• Identity and contact data: name, email address, telephone number, billing address, shipping address, and account details.
• Order and transaction data: products ordered, order value, delivery status, returns, refunds, and support history.
• Payment data: payment status and limited transaction identifiers. Full card details are normally processed by the payment provider shown at checkout and are not stored by us.
• Technical and usage data: IP address, browser, device, referring pages, viewed products, cookie identifiers, and interactions with the website.
• Communications: messages, reviews, survey responses, and other information you choose to send us.

3. How We Use Information

We use personal information to operate the store, process and deliver orders, provide account features, respond to support requests, prevent fraud, secure the website, improve products and services, meet legal and accounting duties, and send marketing communications where permitted. You may unsubscribe from marketing messages at any time.

4. Legal Bases

Where data protection law requires a legal basis, we rely on performance of a contract, compliance with legal obligations, our legitimate interests in operating and protecting the store, and consent where required. You may withdraw consent without affecting processing already completed.

5. How Information Is Shared

We may share only the information reasonably needed with service providers that help run the store, including website hosting, WooCommerce services, payment providers selected at checkout, delivery carriers, fraud-prevention providers, customer support tools, email providers, analytics providers, professional advisers, and public authorities where legally required. We do not sell personal information for money.

6. Cookies and Similar Technologies

We use necessary cookies to keep the store secure, remember a cart, maintain sessions, and complete checkout. We may also use preference, analytics, or advertising technologies where permitted. You can control cookies through the on-site notice and browser settings. Blocking necessary cookies may prevent parts of the store from working.

7. Retention

We keep personal information only for as long as needed for the purposes described above, including order fulfilment, warranty and returns, tax and accounting obligations, dispute resolution, security, and fraud prevention. Retention periods vary by record type and applicable law.

8. Security and International Processing

We use reasonable technical and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure. Service providers may process information in countries other than your own; where required, we use appropriate contractual or legal safeguards.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or obtain a copy of personal information, object to certain processing, opt out of certain targeted advertising or sharing, and complain to a data protection authority. We may need to verify your identity before acting on a request. We will not discriminate against you for exercising a legally protected right.

10. Children

The store is not directed to children under 16, or a higher minimum age required by local law. We do not knowingly collect personal information from children without legally valid authorization.

11. Changes to This Policy

We may update this policy to reflect changes in our services, technology, or legal obligations. The revised effective date will appear at the top of this page.

12. Contact Us

For privacy questions or requests, email kranjitkumar231@gmail.com. Please include enough information for us to identify and respond to your request.